IT Manufacturing Systems Analyst

TotalTek Technology

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Job Title: Manufacturing SAP IT Systems Analyst
# Positions: 1
Overview:

Reports to the IT Manager, providing SAP, and application support

The SAP Systems Analyst is a service oriented, positive, forward thinking team member, who is responsible for implementing and supporting SAP solutions to meet business-related requirements. The SAP Systems Analyst collaborates with the business process teams to understand current/future business processes and requirements to ensure technology investments support and enhance strategic objectives. This role requires the candidate to act as a liaison between a third party support team and end users to ensure technical compatibility and satisfaction of deliverables, while writing and maintaining detailed system documentation, including configuration specifications, functional specifications, and technical specification. The System Analyst must have project management experience in the manufacturing sector with extensive SAP ERP ECC 6.0 knowledge in FI, OTC, STP and PTP.

Responsibilities:

  • Collaborate with the business areas to define business needs and gather requirements that meet business goals and objectives to implement system solutions.
  • Contribute to strategy sessions and help guide business management in their use of SAP.
  • Work with department leadership to create an open dialog to determine issues and derive enhancement priorities.
  • Continually scout for business process improvements and support the business in attaining the highest levels of productivity.
  • Research and new SAP systems and frameworks that drives business value.
  • Maintain and upgrade the SAP ERP system.
  • Provide project management for upgrades and new installations
  • Prioritizing business requirements and communicating plans with stakeholders for review and approval.
  • Translate business requirements into project plans and ensure an ultimately working solution in SAP or third party applications.
  • Troubleshoot SAP business process in the MM, FI, CO, SD or PP modules as well as EDI interfaces, providing resolution and improvements as required.
  • Walk customer through problem-solving process.
  • Follow up with customers to ensure issues have been resolved.
  • Oversee the daily performance of the SAP environment.
  • Train computer users.
  • Implement SAP system solutions utilizing the system development lifecycle and project management methodologies.
  • Configure system based on approved project, change requests and incident tickets.
  • Utilize change management methodology and ensure the appropriate documentation is complete to implement system changes.
  • Partner with vendors and third party support teams to resolve system issues, develop enhancements and project tasks.
  • Oversee the daily performance of applications and provide client support through the service desk ticket management system.
  • Be on-call to support mission critical processes.
  • Troubleshooting technical issues
  • Collaborating with Business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistent.
  • Develop and maintain functional and technical specification documentation.
  • Assist with development, implementation, and management of policies, processes and standards within the technical environment.
  • Create and maintain IT training documentation.
  • Be responsive in a fast-paced adapting environment that requires maximum system performance, minimum down time, and a high degree of customer satisfaction and confidence.

Qualifications:

  • A Bachelor’s Degree in IT and/or Business or equivalent work experience is required.
  • Have manufacturing environment experience.
  • Strong skills in: project management, customer service, communications skills, facilitation, leadership, analytics, and data modeling.
  • Experience in leading systems implementation utilizing SDLC and Project Management methodologies.
  • Able to assist in supporting in non-SAP system.
  • Must have strong analytical skills and must have attention to detail.
  • Demonstrate strong communications skills and the ability to work independently as well as in a positive team environment.
  • Strong interpersonal skills to build and maintain relationships.
  • Have the ability to adapt to a constantly changing manufacturing environment.
  • Have SAP experience
    • SAP Upgrade implementations
    • SAP configuration
    • SAP MM, FI, CO, SD or PP
    • Creating and implementing new functionality using SAP.
    • SAP Basis
  • Knowledge of tracking and analyzing performance and resource utilization of SAP systems.
  • The ability to quickly learn new system solutions.
  • Microsoft SQL Server knowledge
  • Proficient working knowledge of Microsoft Windows Server
  • Proficiency supporting Kronos environments
  • Preferred experience with the following:
    • Power BI
    • Kofax
    • Kronos
    • Loftware

We are an equal opportunity employer of women, minorities, protected veterans and individuals with disabilities.

Job Title: IT Manufacturing Systems Analyst

# Positions: 1

Overview: Reports to the IT Manager, providing systems and application support

 

 

The IT Manufacturing Systems Analyst is a service oriented, positive, forward thinking team member, who is responsible for implementing and supporting solutions to meet business-related requirements. Under the direction of the IT Manager, the Systems Analyst will provide a wide range of support utilizing the system development lifecycle from start to finish, root cause analysis, configuration/development and operational support for the manufacturing processes, which includes managing day-to-day system activities and operational processes. This role requires the candidate to act as a liaison between a third party support team and end users to ensure technical compatibility and satisfaction of deliverables, while writing and maintaining detailed system documentation, including configuration specifications, functional specifications, and technical specification

 

The Manufacturing Systems Analyst must develop an understanding of the manufacturing processes in order to support, implement, and improve operations and create efficiencies. 

 

 

Responsibilities:

  • Exercise professionalism and great judgment in developing and maintaining excellent business relationships.
  • You are serious about results, and take pride in a proven track record in delivering.
  • You are a motivated leader that can inspire others; you are able to obtain optimal results from your team through respect and development.
  • Collaborate with the business areas to define business needs and gather requirements to implement system solutions.
  • Prioritizing business requirements and communicating plans with stakeholders for review and approval.
  • Work with department leadership to create an open dialog to determine issues and derive enhancement priorities.
  • Ability to complete complex projects quickly and adeptly with your understanding of the business priorities. You act with appropriate urgency to various market events and trends that require quick turnaround in plans and strategy.
  • Implement system solutions utilizing the system development lifecycle and project management methodologies.
  • Continually identify business process improvements and support the business in attaining the highest levels of productivity.
  • Contribute to strategy sessions and help guide business management to the best technical solution.
  • Ensure the plants can monitor real time production metrics and overall equipment effectiveness (OEE).
  • Experience with systems integration to plant floor systems
  • Experience with MES Application a plus.
  • Experience working within a Manufacturing/Production Environment.
  • Configure and develop systems based on requested changes.
  • Utilize change management methodology and ensure the appropriate documentation is completed.
  • Partner with vendors and third party support teams to resolve system issues, develop enhancements and project tasks.
  • Maintaining and upgrading existing systems as required.
  • Research and design new computer systems and frameworks.
  • Oversee the daily performance of applications and provide client support through the service desk ticket management system.
  • Be on-call to support mission critical systems.
  • Troubleshooting technical issues
  • Create detailed test plans and lead the creation of test cases.
  • Assist in risk mitigation planning.
  • Creating system guidelines and manuals for the organization.
  • Run training sessions and workshops on system processes.
  • Conducting regular reviews of systems and generating reports on efficiencies and improvement areas.

 

Qualifications:

  • A Bachelor’s Degree in IT and/or Business or equivalent work experience is required.
  • Skills in: project management, customer service, communications skills, facilitation, leadership, analytics, and data modeling.
  • Able to utilize SDLC and Project Management methodologies.
  • Must have strong analytical skills and must have attention to detail.
  • Demonstrate strong communications skills and the ability to work independently as well as in a positive team environment.
  • Strong interpersonal skills to build and maintain relationships.
  • Have the ability to adapt to a constantly changing manufacturing environment.
  • The ability to quickly learn new system solutions.
  • The ability to design now solutions to meet the needs of the users.
  • Microsoft SQL Server knowledge is beneficial
  • Working knowledge of data extraction and related communication standard of OPC.
  • Experience with MES Application a plus.
  • Oracle database knowledge is a plus

 

We are an equal opportunity employer of women, minorities, protected veterans and individuals with disabilities.

Apply Now

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