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Quality Manager

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Job Summary: The Quality Manager is responsible for planning, coordinating, and directing facility wide quality assurance programs designed to ensure continuous improvement in production and conformance to all established standards in a high product mix environment. This role drives capable, predictable, and repeatable (CPR) processes throughout the product assembly process.  The Quality Manager is responsible for coordinating and leading assigned resources and employees to meet or exceed company quality and business objectives.
Essential Duties:
  • Execute a multi-year quality improvement plan for the facility to climb the value chain from Quality Control to Quality Assurance to Excellence;
  • Set the quality expectations of the organization to satisfy the requirements of our customers;
  • Ensure ongoing success of process improvement initiatives by developing policies, procedures and process documentation;
  • Establish product quality goals, metrics, and test methods during product design and development;
  • Direct policy and procedure for inspection and testing activities to ensure continuous control over materials, facilities, and products; 
  • Drive down total value chain expense with the use of quality goals, performance metrics and improvement initiatives;
  • Execute and promote a continuous improvement environment by providing leadership and direction for facility teams; 
  • Oversee deployment of standard quality tools, methodologies, standards, practices and processes 
  • Direct root cause investigations addressing internal failures and customer complaints and facilitates corrective actions;
  • Present quality metrics and analysis regularly to Senior Management team and external customers as needed;
  • Coach and collaborate with business leaders and team members to apply and share a common vision for excellence processes and technologies;
  • Develop quality training plans;
  • Define resource needs and works within budget and staffing parameters to accomplish objectives for area of responsibility;
  • Act as SAP Super User within functional area as assigned.

Minimal Qualifications:

  • Bachelor’s Degree in Engineering, Business or Industrial Technology.
  • 5 years of progressive Engineering experience with a focus on quality management.
  • 2 years of experience leading, mentoring and coaching individuals and teams

Preferred Qualifications:

  • Expert knowledge in the implementation of lean principles and improvements;
  • Experience using the continuous improvement tool set.
  • Experience working with international companies and in a matrix organization;
  • Proven experience collaborating with multiple sites and functions to drive common solutions;
  • Solid quantitative skill set and the ability to analyze and communicate with well-supported data;
  • Proven track record of successfully managing shifting deadlines and priorities in a fast paced environment;
  • Working knowledge of Microsoft Office Suite;
  • Effective verbal and written communication skills.
  • Ability to leverage knowledge to mentor, coach and teach other quality team members.


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