TotalTek Technology

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JOB SUMMARY
Assist in the development/deployment as well as provide technical support and maintenance of the Company’s ERP system. This role requires a strong background in MS Dynamics 365, MS Business Central and Business Intelligence.

TYPICAL JOB DUTIES

  • Develop and maintain procedures for Item, Customer, Vendor, and other Master Data creation in the ERP system.
  • Provide Help Desk responses for Users on questions or problems in the ERP or related systems.
  • Act as the liaison with Aptean JustFood on technical aspects and issues for maintaining, upgrading or trouble-shooting the software.
  • Develop, conduct and/or coordinate specific training for Users in MS Business Central and Aptean JustFood.
  • Provide support to optimize integration between the Aptean JustFood and other software, such as the LIMs (e.g. Batchmaster) and TMS (e.g. Shippers Edge).
  • Support the development and functionality across the User base for MS Business Central and Business Intelligence (BI), to analyze and manage the business.
  • Identify and develop specific strategies and tactical plans to mitigate negative impacts due to customizations, for example during software upgrades or new version launches.
  • Coordinate with the IT Generalist on all technical and procedural requirements for the effective, on-going use of the ERP system across Briess.
  • Gain sufficient knowledge of the Briess businesses, to be able to provide effective development and/or support for Master Data, Bill of Materials (BOM), Routing, Product Costing, Work Centers, and Cost Centers.
  • Gain sufficient knowledge of the Briess businesses, to be able to support best practices for Order Entry, MRP, Scheduling, Pick and Ship, Quality Hold/Release, AR/AP and other business processes.

 

EDUCATION and/or EXPERIENCE

  • Bachelor’s Degree in Information Technology (or related field) and/or 3-5 years of IT support in a MS Dynamics 365 environment. 
  • Certification in MS Business Central along with strong organizational skills with the ability to manage and prioritize between many activities. 
  • Proficient with MS Excel, Visio, MS business intelligence and MS business central. 
  • Proficiency in Business Process Mapping and/or Value Stream Mapping and/or a Green Belt Lean/6 sigma is a plus. 
  • Process Manufacturing environment preferred.   
  • Food Manufacturing environment is a plus.

 

Work Location:

  • Onsite with remote work blend. 

 

TotalTek is a Technology Company focused on managed services specializing IT and Engineering solutions.  We are a minority owned company with onshore and offshore capabilities that originated in northeast Wisconsin. Our workforce solutions and customized delivery in Project Outsourcing, Managed Resource Program and Staff Augmentation have expanded our capabilities to better serve companies in these niche industries. Our core value is Improving Lives for Clients and Consultants alike and is why we believe TotalTek is a simple solution to your complex IT and Engineering problems.

 

 

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